Pestana Quinta do Arco Nature & Rose Garden Hotel
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Hotel Description
Located in Santana, Pestana Quinta do Arco Nature & Rose Garden Hotel is by the ocean, a 2-minute drive from Laurisilva of Madeira and 10 minutes from Eglise de Jesus-Bom Senhor. This eco-certified guesthouse is 9.6 mi (15.5 km) from Caves of Sao Vicente and Volcanism Center and 9.9 mi (16 km) from Madeira Theme Park. Treat yourself to a stay in one of the 19 individually decorated guestrooms, featuring fireplaces. Your memory foam bed comes with Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Planning an event in Santana? This guesthouse has facilities measuring 431 square feet (40 square meters), including conference space. Free self parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property is professionally cleaned
Minimal age
18
Optional fees
- Pet fee: EUR 25 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
French
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know:
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Special Instructions:
The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property is professionally cleaned
Minimal age:
18
Optional fees:
- Pet fee: EUR 25 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Portuguese
English
French
Spanish
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Hotel Description
Located in Santana, Pestana Quinta do Arco Nature & Rose Garden Hotel is by the ocean, a 2-minute drive from Laurisilva of Madeira and 10 minutes from Eglise de Jesus-Bom Senhor. This eco-certified guesthouse is 9.6 mi (15.5 km) from Caves of Sao Vicente and Volcanism Center and 9.9 mi (16 km) from Madeira Theme Park. Treat yourself to a stay in one of the 19 individually decorated guestrooms, featuring fireplaces. Your memory foam bed comes with Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Featured amenities include multilingual staff, luggage storage, and laundry facilities. Planning an event in Santana? This guesthouse has facilities measuring 431 square feet (40 square meters), including conference space. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Green Key (Foundation for Environmental Education)
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety practices
- Property follows regional sanitization guidelines Clean & Safe (Portugal)
- Property uses a professional cleaning service
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property is professionally cleaned
Minimal age
Optional fees
- Pet fee: EUR 25 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Other
ATM/banking
Conference space
Fireplace in lobby
Hiking/biking trails nearby
Laundry facilities
Television in common areas
Arcade/game room
Garden
Library
Multilingual staff
Front desk (limited hours)
Mountain biking nearby
Wedding services
Designated smoking areas
Pool umbrellas
Billiards or pool table
Grocery/convenience store
Conference space size (feet) - 431
Conference space size (meters) - 40
Number of outdoor pools - 1
Free self parking
Rooftop terrace
Pool sun loungers
Terrace
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
No elevator (single level property)
Upper floors accessible by stairs only
