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Hotel Laguna Encantada
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Hotel Description
With a stay at Hotel Laguna Encantada in Santa Elena, you'll be within a 15-minute drive of Payo Obispo Zoo and Santa Rita Archaeological Reserve. This hotel is 10.5 mi (16.8 km) from Lake Bacalar and 6.8 mi (10.9 km) from Palacio Municipal De Othon P. Blanco. Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Important information
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Optional fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Special Instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Optional fees:
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Hotel Laguna Encantada in Santa Elena, you'll be within a 15-minute drive of Payo Obispo Zoo and Santa Rita Archaeological Reserve. This hotel is 10.5 mi (16.8 km) from Lake Bacalar and 6.8 mi (10.9 km) from Palacio Municipal De Othon P. Blanco. Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Masks are compulsory at the property
Important information
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Optional fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Other
Barbecue grill(s)
Garden
Picnic area
24-hour front desk
Express check-out
Express check-in
Number of meeting rooms - 1
Number of outdoor pools - 1
Number of coffee shops/cafes - 1
Free parking nearby
Terrace
Firepit
Outdoor entertainment area
Outdoor furniture
Walkway to water
