Hacienda El Carmen Hotel & Spa
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Removed from My wishlist
Hotel Description
When you stay at Hacienda El Carmen Hotel & Spa in Ahualulco de Mercado, you'll be 7.2 mi (11.6 km) from Guachicmontones Interpretive Center. This family-friendly hotel is 5.4 mi (8.7 km) from Riviera Maya Golf Club and 6.2 mi (10 km) from Teuchitlan Arches. Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Outside food is not permitted on the premises.
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 310 for children
- Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Spanish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Outside food is not permitted on the premises.
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 310 for children
- Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Spanish
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Hotel Description
When you stay at Hacienda El Carmen Hotel & Spa in Ahualulco de Mercado, you'll be 7.2 mi (11.6 km) from Guachicmontones Interpretive Center. This family-friendly hotel is 5.4 mi (8.7 km) from Riviera Maya Golf Club and 6.2 mi (10 km) from Teuchitlan Arches. Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Hotel policies
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Outside food is not permitted on the premises.
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 310 for children
- Airport shuttle fee: MXN 4500 per vehicle (roundtrip, maximum occupancy 10)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Other
Concierge services
Airport transportation (surcharge)
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Arcade/game room
Garden
Safe-deposit box at front desk
Spa services on site
Picnic area
Front desk (limited hours)
Business center
Full-service spa
Spa treatment room(s)
Meeting rooms
Designated smoking areas
Billiards or pool table
Number of restaurants - 1
Number of outdoor pools - 1
Snack bar/deli
Free valet parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Terrace
Banquet hall
Wheelchair accessible – no
