El Paraiso Hotel Tulum

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With a stay at El Paraiso Hotel Tulum in Tulum (Zona Hotelera), you'll be a 1-minute drive from Playa Paraiso and 6 minutes from Tulum National Park. This beach hotel is 2.6 mi (4.2 km) from Tulum Beach and 5 mi (8 km) from Tulum Mayan Ruins. Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include luggage storage, a safe deposit box at the front desk, and a water dispenser. Free self parking is available onsite.

Property Alerts

The listed destination fee comprises mandatory park admission fees.

You need to know

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.

Special Instructions

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. This property is located in Tulum National Park. The listed destination fee comprises mandatory park admission fees, collected at the main entrance of the park. The main park entrance closes at 4 PM; guests arriving after 4 PM will pay park admission fees at check-in.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

21

Optional fees

• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish