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Cielo Maya Beach Tulum
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Hotel Description
When you stay at Cielo Maya Beach Tulum in Tulum, you'll be on the waterfront, within a 15-minute drive of Xel-Há Park and Tulum Mayan Ruins. This beach hotel is 0.6 mi (1 km) from Tulum National Park and 9.8 mi (15.8 km) from Tulum Beach. Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
The front desk is open daily from 7:00 AM - 10:30 PM. The front desk is staffed during limited hours.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age
18
Optional fees
- Airport shuttle fee: USD 140 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions:
The front desk is open daily from 7:00 AM - 10:30 PM. The front desk is staffed during limited hours.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age:
18
Optional fees:
- Airport shuttle fee: USD 140 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
When you stay at Cielo Maya Beach Tulum in Tulum, you'll be on the waterfront, within a 15-minute drive of Xel-Há Park and Tulum Mayan Ruins. This beach hotel is 0.6 mi (1 km) from Tulum National Park and 9.8 mi (15.8 km) from Tulum Beach. Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
No elevators
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Contactless check-out is available
- Cashless transactions are available
Important information
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age
Optional fees
- Airport shuttle fee: USD 140 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Non-smoking
Childcare
Transportation services
Other
Concierge services
Airport transportation (surcharge)
Laundry facilities
Television in common areas
Arcade/game room
Garden
Free breakfast
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Picnic area
Front desk (limited hours)
On private beach
Area shuttle (surcharge)
Number of restaurants - 1
Free reception
Number of outdoor pools - 1
Snack bar/deli
Bicycle rentals on site
Rooftop terrace
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Beach umbrellas
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Mosquito nets
Handrails in stairways
Wheelchair accessible – no
Well-lit path to entrance
