12 Bees Hotel
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Removed from My wishlist
Hotel Description
A stay at 12 Bees Hotel places you in the heart of Playa del Carmen, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This hotel is 0.7 mi (1.1 km) from Mamitas Beach and 5.4 mi (8.8 km) from Xplor Theme Park. Stay in one of 65 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and ceiling fans, and housekeeping is provided daily. Featured amenities include a business center, limo/town car service, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A cruise ship terminal shuttle is available for a surcharge.
Important information
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not permitted at this property.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not permitted at this property.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age:
18
Optional fees:
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
A stay at 12 Bees Hotel places you in the heart of Playa del Carmen, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This hotel is 0.7 mi (1.1 km) from Mamitas Beach and 5.4 mi (8.8 km) from Xplor Theme Park. Stay in one of 65 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and ceiling fans, and housekeeping is provided daily. Featured amenities include a business center, limo/town car service, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A cruise ship terminal shuttle is available for a surcharge.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No alcohol allowed onsite
Events/parties not allowed
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not permitted at this property.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Minimal age
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Concierge
Beach services
Smoking areas
Business facilities
Transportation services
Accessible facilities
Other
Elevator
Hair salon
Conference space
Coffee/tea in common areas
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
Limo or town car service available
Designated smoking areas
Wheelchair accessible parking
Number of meeting rooms - 1
Free reception
Number of outdoor pools - 2
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Rooftop terrace
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Beach towels
Terrace
Reception hall
Bus station shuttle (surcharge)
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Coworking spaces
Stair-free path to entrance
Pool access ramp on site
