Xscape Tulum
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Hotel Description
A stay at Xscape Tulum places you in the heart of Tulum, a 4-minute drive from Tulum National Park and 5 minutes from Gran Cenote. This hotel is 3.1 mi (5 km) from Tulum Mayan Ruins and 4.3 mi (7 km) from Playa Paraiso. Make yourself at home in one of the 27 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and in-room massages, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Important information
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 8–15 for adults, and USD 8–15 for children
- Airport shuttle fee: USD 130 per room (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
Italian
Spanish
Important information
You need to know:
- Pool access available from 8:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age:
18
Optional fees:
- Fee for cooked-to-order breakfast: approximately USD 8–15 for adults, and USD 8–15 for children
- Airport shuttle fee: USD 130 per room (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Portuguese
English
Italian
Spanish
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Hotel Description
A stay at Xscape Tulum places you in the heart of Tulum, a 4-minute drive from Tulum National Park and 5 minutes from Gran Cenote. This hotel is 3.1 mi (5 km) from Tulum Mayan Ruins and 4.3 mi (7 km) from Playa Paraiso. Make yourself at home in one of the 27 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and in-room massages, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Important information
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 8–15 for adults, and USD 8–15 for children
- Airport shuttle fee: USD 130 per room (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
Italian
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Entertainment
Smoking areas
Accessible facilities
other
ATM/banking
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Garden
Library
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Designated smoking areas
Wheelchair accessible path of travel
Number of restaurants - 1
Number of outdoor pools - 1
Bicycle rentals on site
Free self parking
Number of bars/lounges - 1
Pool sun loungers
Uncovered parking
Secured parking
Secured bicycle storage
Bicycle parking available
