Wakax Hacienda - Cenote & Boutique Hotel
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Removed from My wishlist
Hotel Description
When you stay at Wakax Hacienda - Cenote & Boutique Hotel in Tulum, you'll be on the waterfront, within a 10-minute drive of Xel-Há Park and Tulum National Park. This upscale hotel is 0.1 mi (0.1 km) from Soliman Bay and 6.4 mi (10.3 km) from Tulum Mayan Ruins. Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with premium bedding. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Resort fee: 10 percent of room rate
- Beach towels
- Fitness/yoga classes
- In-room bottled water
- In-room coffee
- In-room safe
- Internet access
- Pool access
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees
- Fee for continental breakfast: approximately USD 25 for adults and USD 12 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Resort fee: 10 percent of room rate
- Beach towels
- Fitness/yoga classes
- In-room bottled water
- In-room coffee
- In-room safe
- Internet access
- Pool access
We have included all charges provided to us by the property.
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions:
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees:
- Fee for continental breakfast: approximately USD 25 for adults and USD 12 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
When you stay at Wakax Hacienda - Cenote & Boutique Hotel in Tulum, you'll be on the waterfront, within a 10-minute drive of Xel-Há Park and Tulum National Park. This upscale hotel is 0.1 mi (0.1 km) from Soliman Bay and 6.4 mi (10.3 km) from Tulum Mayan Ruins. Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with premium bedding. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Resort fee: 10 percent of room rate
- Beach towels
- Fitness/yoga classes
- In-room bottled water
- In-room coffee
- In-room safe
- Internet access
- Pool access
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Optional fees
- Fee for continental breakfast: approximately USD 25 for adults and USD 12 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Parking available
Bar/Lounge
Dining services
Concierge
Spa
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
other
Concierge services
Hiking/biking trails nearby
Breakfast available (surcharge)
Arcade/game room
Garden
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Business center
Full-service spa
Pool umbrellas
Number of restaurants - 1
Number of outdoor pools - 3
Snack bar/deli
Free bicycles on site
Free self parking
Free valet parking
Number of bars/lounges - 2
Pool sun loungers
Babysitting or childcare (surcharge)
Private beach nearby
Couples/private dining
Private picnics
Wine release events
Proposal/romance packages available
Uncovered parking
Secured parking
Uncovered parking
Secured parking
Beach club nearby (surcharge)
Wheelchair accessible – no
Upper floors accessible by stairs only
