Secrets Akumal Riviera Maya - Adults Only - All Inclusive
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Hotel Description
With a stay at Secrets Akumal Riviera Maya - Adults Only - All Inclusive in Akumal, you'll be 6.6 mi (10.6 km) from Xel-Há Park and 8.3 mi (13.3 km) from Dos Ojos Cenote. This luxury property is 15.7 mi (25.3 km) from Tulum Mayan Ruins and 19.1 mi (30.7 km) from Xplor Theme Park. Treat yourself to a stay in one of the 434 guestrooms, featuring indoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Akumal? This property has 15000 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Important information
You need to know
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher and a security system
Minimal age
18
Spoken Language
English
French
Spanish
Important information
You need to know:
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher and a security system
Minimal age:
18
Spoken Language:
English
French
Spanish
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Hotel Description
With a stay at Secrets Akumal Riviera Maya - Adults Only - All Inclusive in Akumal, you'll be 6.6 mi (10.6 km) from Xel-Há Park and 8.3 mi (13.3 km) from Dos Ojos Cenote. This luxury property is 15.7 mi (25.3 km) from Tulum Mayan Ruins and 19.1 mi (30.7 km) from Xplor Theme Park. Treat yourself to a stay in one of the 434 guestrooms, featuring indoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Akumal? This property has 15000 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Hotel policies
No cribs (infant beds) available
Minimum guest age is 18
Travelife
Caters to adults only
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Onsite COVID-19 testing (Antigen) is available
Reservations are required for onsite COVID-19 testing
Minimum age for COVID-19 test requirement: 18
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Contactless food service / room service is available
Important information
You need to know
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a fire extinguisher and a security system
Minimal age
Spoken Language
English
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Conference space
Barbecue grill(s)
Coffee/tea in common areas
Laundry facilities
Garden
Free breakfast
Nightclub
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
Picnic area
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Wedding services
Designated smoking areas
Pool umbrellas
Billiards or pool table
Wheelchair accessible parking
Number of restaurants - 7
Conference space size (feet) - 15000
Conference space size (meters) - 1394
Free reception
Tennis on site
Number of outdoor pools - 3
Number of spa tubs - 3
Conference center
Outdoor tennis courts - 2
Snack bar/deli
Free bicycles on site
Free self parking
Free valet parking
Computer station
Rooftop terrace
Number of bars/lounges - 7
Number of poolside bars - 2
Number of beach bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Winery attached
Beach umbrellas
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach sun loungers
Pool sun loungers
Beach towels
Terrace
Couples/private dining
Proposal/romance packages available
Ballroom
Banquet hall
