Great location - that’s it

I recommend staying at this hotel for the location, which is great! Near the Oscar Freire street, with lots of restaurants and shopping options. Also a safe area. - Check in: very slow. Although the staff was nice, it took them 15 minutes to check us in. - Parking: was extra (R$35 a day) but it’s on property, covered, and valet service included. - Breakfast: it was included and it was great! Lots of food options. - Bedroom: it was a little outdated and the bathroom could use a remodeling (they say the hotel is under construction, so maybe I was unlucky and got one of the older rooms). But the room was quiet and the AC worked perfectly. - Service: although the staff was nice, they didn’t deliver nor let me know about a package that a friend bought me and asked them to give me. I was there for 2 full days, very frustrating!

It is always a pleasure to return to the Radisson Oscar Freire! Love the staff location and especially newly remodeled rooms!!

The staff is very friendly and helpful. I needed some services from the front desk and they promptly helped me, with sympathy and attention.

Excellent location and great service. The only suggestion is to add transportation options. More breakfast options would be nice.

Superb!!

Excellent location. Great hotel!!

Thanks as usual Radisson hotel … your staff is just amazing , friendly and super professional!! I can’t wait to see you again ! Nicola

The air conditioning was not working at several parts of the hotel, including my room. They weren’t very helpful in that situation. They also charge me for a bucket of ice.

Horrible wifi/internet! Great location. Great staff specially in the restaurant.

Buena opcion

Excellent location. Close to restaurants and shops.

Situated in a very nice part of town with great shopping and restaurants. Parking service is excellent.

Great breakfast, fast check in, clean and neat

Stay with kid

7 blocks to Paulista Avenue. Although it is within walking distance, we recommend taking an Uber as there is a steep uphill slope. There are few restaurants within walking distance. Convenience stores are also within walking distance. It is a safe place. The room has been renovated. Breakfast is also average. The internet is fast. The air conditioner is also strong. The staff are also kind.

Location, cleanliness, room size, breakfast

good location

The rooms are every old. An upgrade needs to be done as this is advertised a 5 star hotel

Very basic and tired hotel and certainly not a 5 star as advertised

Fantastic location, value and staff.

Nice hotel in one of the best neighborhoods. Good English speaking staff.

Overall great stay! Room was perfect. Area around the hotel super convenient and very safe. Breakfast was not bad I've had better in another hotel nearby but it does the job and has some pretty great options. Overall I'd definitely stay again. Staff was wonderful!

The hotel is one of few options in the Oscar Freire area. It is a decent option but don’t have high expectations. The foyer and restaurant area is welcoming and in good condition but my room was dated and tired. The bedding had that clammy old feel to it, the paint was chipped, the drapes a bit damaged, the sink was plugged, and it was a generally old style 80’s/90’s decor and layout with single pane glass windows so there is outside noise. The good thing is that it is in a quiet area. All this would be fine, but presumably because of its location around the upscale Oscar Friere shopping district (a nice area for shopping and street cafes etc), it charges a higher price than a property of this nature would normally charge. If you’re OK with that, it’s not a bad option and oddly, despite these comments, I would stay there again. Just don’t have too high expectations. And, property managers, if you are reading this, please consider refreshing the bedding. It would make a big difference.

Loved that restaurants and shopping were all within walking distance. Also uber trips were easy and we were able to get to the various museums in the area.

Excellent location, amazing food and super friendly staff.

Good hotel and perfect location. One of the nicest areas in Sao Paulo, Jardim and Oscar Freire street. Location, location and location. That is the main thing. Given that it is a good price/quality/ location ratio. The hotel itself is very comfortable and the staff members are very helpful. Thanks a lot.

Excellent location next to Oscar Freire street, one of the nicest parts of the city. Rooms are clean, spacious and comfortable. Staff members are very helpful. Relatively good price / quality ratio, especially for this part of the city.

Comfortable Hotel in a Great Location

Great and convenient location for business trip to São Paulo. Spacious room, lots of dining options nearby, as well as shopping. Also great team at front desk!

Although this is a 5 start hotel, it needs a but of TLC. The bed was very comfy and the shower was good (could be better). The room was good, but could do with some drawers. However the sauna is useless. You have to go and switch it on, wait for it to warm up and when it has, it's still not hot enough. I ask for someone to turn up the temperature, but it didn't help. There is also no changing rooms for the sauna/pool just a toilet area. The pool was being rennovated while we were there.

We enjoyed our stay very much. Staff and general facilities are great, as is location in the midst of a myriad of restaurant and shopping opportunities.

Excellent location, nice rooms with a desk to work from, and friendly staff

Great Stay

Friendly staff, comfortable room, excellent breakfast and great location. There weren't many English speaking staff here (shame on me for not learning more Portuguese) but with the few that did, Google translator and sign/hand motions we had a GREAT STAY!

Everything perfect!!!!!

clean, quality of the room and bathroom, dinner and breakfast menu

Great location and value. Breakfast buffet has lots of options and friendly staff.

Great location and value for one of the best neighborhoods in São Paulo.

Staff was reasonably friendly and helpful. Room was not in great condition - the safe was broken and there was a little bit of mold in the shower.

Great location with spacious rooms. Breakfast buffet is delicious

Very nice place. Perfect location

Very nice place. Perfect location!

Great location, value and service

Rooms have bedbugs! Location is great, staff is super friendly but none of this matter if they fail to meet the basic cleaning standards! Arrived the first night to find my room with bedbugs on the curtains, they changed me 3 times of room, but ALL of the rooms had bedbugs. The next day I asked for a refund of the pending night which they refused, instead they changed me again to a different room, at least this one seemed ok (or I hope it was). I really hope they take this issue seriously.

Great experience. Perfect location, friendly staff, clean, and comfortable. Strongly recommend this hotel

Very good hotel and service. Clean, comfortable and nice. Great service. Incredible location. Very helpful staff. We had an event and Stefany helped us with everything. It was perfect! Gonna do more events here. Strongly recommend this hotel

Great hotel

Incredible location. Nothing substantive to complain about. Only thing to improve is process for guests to visit which takes too long at night. Also $R600 fee for additional overnight guest is exorbitant.

Great location, comfortable and practical accommodations and wonderful staff

Bom hotel, staff sempre muito cordial e simpático

Stay was pleasant and the staff attentive. Hotel was almost empty due to the lockdown in Sao Paulo over the weekend. Room was large and well furnished. I would just suggest softer towels and perhaps bed pillows a bit firmer. But overall it was a comfortable stay.

Nice option

It has an amazing location. The staff is well prepared and the room is very cozy! The food could be improved.

Gimme my wine!

Overall pleasant stay. One detail though, I wanted a bottle of wine at midnight and they said the sommelier had already gone home and only beer was available. I suggested that they take a look at this policy. Too nice of a hotel to be telling guests that you can't have wine past 23:30... Besides that all good!

Good stay

It is good for business. Located in a very good area with a number of excellent resturants within a 5 min walk. It is a safe area. The hotel is good. Not many faults. Although there is a kitchen with microwave - there are no plates, cups, knives, forks etc... so difficult ot understand how the kitchen could be used.

Home away from Home!!!

Great location in Sao Paulo

This was my third time in Sao Paulo. This was, by far, the best area I stayed in. The area seemed very safe to walk around in and there were many attractive shops and restaurants in the immediate area. The hotel itself was comfortable and the staff friendly. My room was spacious with ample storage room and a desk area to work at. The WiFi was good. Breakfast was included in the tariff, and it was good, so overall the hotel was good value. My only criticism was that the bathroom, while clean, was somewhat tired and there was some mould in grouting.

Very clean and comfortable. Best location ever, near best shops in the city.

Nice location, bad air conditioning !!

Great hotel, great location. The air conditioner is controlled by the hotel. The days I was there was very hot in humid in Sao Paulo and the room was extremely hot. You have absolutely no control over the AC. Also they said was a problem with the AC and it had being fixed, but still very hot. I had 02 very uncomfortable nights at that place. Yes I would stay there again, but only on fall or winter when we don't need AC.

Great Location. Helpful staff

Suites well situated.

Surprised by complimentary breakfast. Friendly staff at the reception. More training to make easier check out needed.

Nice place. Xxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxx

Safe area with lots of restaurants and shopping

Nice hotel in a great and safe area. Bathroom was a little small and staff was not multilingual. But they were friendly. Restaurant was excellent. Would definitely consider staying there again

Just one thing of issue ....

The toilet did not flush properly - due to poor bowl design - a new toilet with a modern flush design is all that is needed - this is the second hotel in Sao Paolo that had this - I left the first one because of the toilet smells (due to poor flushing). Other than that - nice stay!

Recommended.

Great hotel! Great service! The only thing that needs some work is breakfast. They seem to do minimum effort.

Nice hotel, close to everything

very well located, very quite, no view from the rooms but very comfortable room excellent breakfast.

Nice hotel with amazing location

The rooms are comfortable and nice. The location is great because it is located in the Oscar Freire and Consolacão streets which is a very walkable area full of stores, coffee shops and restaurants.

Could have been better

1st time we stayed we got the room we booked and it was a renovated one. 2nd time we came back, they gave us a non-renovated room since they claim that this is what expedia booked. VERY DISAPPOINTING! Until now, I have no clue of what I booked since I was under the impression that a Deluxe room is the renovated one as this was explained to me by Paulina who was with the hotel's reservation at that time. Anyway, could have been better.

Dated, but clean and great value in Jardins

Great Location in Jardins. Great staff. Fitness room still needs work. Great Value! I have stayed here many times and I am never disappointed.

Excellent 5 stars accommodation in Ushuaia

Excellent 5 stars Hotel. Only comment is related to the breakfast service (I do not remember a Hotel with breakfast buffet included asking for tips for waitresses, in my opinion the booking itself should cover for it).

Perfeito

Perfeito

Boa opção, mas cuidado!

É um bom hotel. Tem que ter cuidado para nao ficar nos apartamentos de proprietários que não tem o mesmo serviço e design do hotel. Boa limpeza. Não é luxuoso, mas confortável. Vale sobremesa pela localização

Localização

Excelente localização, vários restaurantes por perto, comercio bom na região. Por estar em reforma, havia barulho durante o dia, mas já tínhamos sido avisados. Funcionarios atenciosos e eficientes. Um bom café da manhã.

Espetacular

Atendimento impecável. Atendentes muito educados e solicitos. Meu ar seu problema e trocaram no mesmo dia! Perfeito.

Acolhimento

Excelente atendimento e acolhimento. Foram impecáveis no mimo que deixaram para minha filha que internaria no dia do check out.

Hotel horrível

Horrível. Me cobraram taxa extra 2 vezes. Além da hospedagem que já estava paga há meses, tb cobraram novamente. O hotel cobra a mais, extorquem os hóspedes. Café da manhã sofrível. Limpeza dos quartos terrível. Não fiquem nesse hotel. Pesquisem no reclame aqui e vcs verão o tanto de problema.

Hotel faz cobranças indevidas!! Tudo péssimo!

Péssima experiência. Hotel me cobrou 2 vezes, sendo que eu já tinha pago tudo, com taxas inclusive, antecipadamente. As taxas foram cobradas de novo, mesmo eu falando e provando que já havia pago. E Mesmo com tudo pago com meses de antecedência, por fim, ainda me pediram o cartão pra um calcao ao hotel. Tudo irregular. Um absurdo, um abuso. Não fiquem nesse hotel.

Bom

Razoável pelo preço não foi o esperado.

Como sempre muito tranquila e muito recepcionados. O pessoal é incrível

Atendente sem simpatia e não sendo solicita

A atendente Adriele não foi muito simpática nem solicita. Se dirigiu a nós falando inglês durante um longo tempo. Falamos em português e ela continuou no inglês.

Bem localizado

A localização é boa, bem no centro dos jardins, com inumeras lojas e restaurantes em volta, tudo a pé O atendimnento da recepção é boa, eficaz. 3 elevadores pequenos de 5 pessoas, mas não demoram O quarto é bom,mas a cama fica entre duas paredes e tem pouco espaço para se levantar, 30 cm de um lado 50 do outro. banheiro apertado. Quarto um pouco desgastado, cama confortavel Café da manhã, bom, mas o local é apertado e muito cheio, com espera,dificuldade para se servir, atendimento dos garçons é bom

Hotel tranquilo

Hotel numa área residencial tranquila sem muitos atrativos . Mas novo e staff atencioso e bom café da manhã

Ótima localização!

Excelente!

Muito bom

tudo perfeito apenas tivemos uma desagradável não reposição de papel higiênico e amenities , no mais o hotel é otimo, bem localizado com excelente cafe da manha.

O hotel tratou mal os hóspedes, ligando à noite para o quarto para conferir quem estava no quarto e para saber sobre o pagamento das diárias, que já tinha sido feito antecipadamente. Recebemos uma visita no restaurante para o café da manhã (cujo valor do café foi pago à parte), mas mesmo assim os funcionários ficaram indo insistentemente perguntar sobre o pagamento.

Excelente! Não fosse a Wi-Fi pessima seria perfeita

Recepcionista Ricardo muito atencioso!

Acredito que o hotel precisa melhorar as instalações- pintar os corredores, tapetes… os elevadores ficaram quebrados por horas. A equipe é excelente tentando fazer o melhor que podem.

Perfeita

Foi excelente. Só não foi melhor pela falta de energia na cidade causada por um temporal de chuva e vento . Dois dias sem energia . Sugiro lâmpada e tomada de emergência no quarto .

Ótima localização, tudo muito bem organizado .

Ottimo

Camera spaziosa e ben equipaggiata, letto comodissimo . Bagno piccolo. Wi-Fi efficace. Nespresso ed acqua in camera gratuita ed illimitati

Muito bom

Muito boa! O hotel está um pouco cansado. Corredores e quartos envelhecidos para o preço da diária, mas parece que já estão preocupados em reforma-lo, pois as obras começaram. Mesmo assim, voltarei, pois há muitas vantagens em ficar neste hotel.

Cómodo

Como siempre

Bellissimo hotel ed ottimo prezzo

Nella zona più elegante di San Paolo, camere ampie e ben attrezzate (adoro la nespresso in camera ), acqua minerale illimitata, ottima ristorazione sia a colazione che il ristorante aperto tutto il giorno.

Academia sem condições de uso, só tinham duas esteiras ambas ocupadas

Não tem isso l isolamento acústico nos quartos

O café da manhã precisa ser melhorado itgentemente

Otima localização

Localização privilegiada! Excelentes restaurantes e o Jardins Shop a poucos metros.

Melhor custo beneficio

Melhor custo beneficio em São Paulo, localização perfeita, otimo cafe da manhã.

Horrível

Quarto de hotel absolutamente velho! Peguei categoria luxo e fiquei chocada, esse quarto não chega a ser nem standard.

Foi excelente. Tivemos um problema com o banheiro mas foi rapidamente resolvido

Ótima

Muito bem localizado é um excelente café da manhã.

Excelente Opção Jardins

Hotel muito bem localizado. Staff atencioso

O quarto estava sujo , com teia de aranha e traças, chuveiro e cama excelente , conexão com a internet ruim e falha tanto com dispositivo móvel tanto para conexão da tv . Café da manhã poderia ter mais opções.

pode melhorar, pela gestao da agua

hotel bem localizado, atendimento bom, está efetuando reformas em quartos e o barulho é presente durante o dia. A falta grave foi a falta de agua quente para o banho no inicio da noite. Quando reclamamos no front desk na manha seguinte fomos informados que a gestao sabe desse "problema", e deveríamos ter chamado para ser realocado de quarto. Se o time do hotel sabe do "problema" da agua porque ja nao toma uma ação preventiva ou corretiva?

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Amamos

Habitacion un poco vieja