Hyatt Ziva Riviera Cancun - All Inclusive
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Hotel Description
When you stay at Hyatt Ziva Riviera Cancun - All Inclusive in Puerto Morelos, you'll be on the beach and steps from Petempich Bay. This luxury resort is 8.4 mi (13.6 km) from Moon Palace Golf Club and 15.1 mi (24.3 km) from Maroma Beach. Make yourself at home in one of the 438 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in Puerto Morelos? This resort has facilities measuring 51000 square feet (4738 square meters), including conference space. Free self parking is available onsite.
Important information
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Minimal age
18
Spoken Language
English
Spanish
Important information
You need to know:
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Minimal age:
18
Spoken Language:
English
Spanish
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Hotel Description
When you stay at Hyatt Ziva Riviera Cancun - All Inclusive in Puerto Morelos, you'll be on the beach and steps from Petempich Bay. This luxury resort is 8.4 mi (13.6 km) from Moon Palace Golf Club and 15.1 mi (24.3 km) from Maroma Beach. Make yourself at home in one of the 438 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in Puerto Morelos? This resort has facilities measuring 51000 square feet (4738 square meters), including conference space. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Essential workers only - NO
Important information
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Minimal age
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Conference space
Arcade/game room
Free breakfast
Children's pool
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Porter/bellhop
Mountain biking nearby
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Designated smoking areas
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 10
Conference space size (feet) - 51000
Conference space size (meters) - 4738
Waterslide
Number of outdoor pools - 9
Number of spa tubs - 1
Snack bar/deli
Free self parking
Number of bars/lounges - 5
Number of poolside bars - 3
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Free water park access
Pool cabanas (surcharge)
Pool sun loungers
24-hour fitness facilities
Terrace
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (surcharge)
Evening entertainment
Couples/private dining
Proposal/romance packages available
Outdoor entertainment area
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
