Hacienda Real del Caribe
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Hotel Description
Hacienda Real del Caribe is centrally located in Playa del Carmen, a 3-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and plasma televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
- Monday - Sunday: 7:00 AM - 6:30 AM
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
- Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
- Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
- Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
- Early check-in fee: USD 20 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
Italian
French
Spanish
Important information
You need to know:
- Pool access available from 8:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
- Monday - Sunday: 7:00 AM - 6:30 AM
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age:
18
Optional fees:
- Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
- Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
- Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
- Early check-in fee: USD 20 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Portuguese
English
Italian
French
Spanish
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Hotel Description
Hacienda Real del Caribe is centrally located in Playa del Carmen, a 3-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and plasma televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions
- Monday - Sunday: 7:00 AM - 6:30 AM
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
- Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
- Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
- Early check-in fee: USD 20 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
Italian
French
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Airport transfers
Dining services
Concierge
Entertainment
Smoking areas
Transportation services
Accessible facilities
other
Elevator
Concierge services
Airport transportation (surcharge)
Breakfast available (surcharge)
Garden
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Designated smoking areas
Area shuttle (surcharge)
Number of restaurants - 1
Number of outdoor pools - 1
Bicycle rentals on site
Rooftop terrace
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Terrace
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Stair-free path to entrance
