Family Selection At Grand Palladium Kantenah Resort & Spa
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Hotel Description
With a stay at Family Selection At Grand Palladium Kantenah Resort & Spa in Kantenah, you'll be within a 10-minute drive of Akumal Beach and Ecopark Kantun Chi. This luxury property is 12.4 mi (20 km) from Xel-Há Park and 7.6 mi (12.2 km) from Half Moon Bay. Treat yourself to a stay in one of the 170 individually decorated guestrooms, featuring indoor private spa tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free valet parking is available onsite.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a security system
Minimal age
18
Optional fees
- Facilities fee: MXN 35 per person, per day and includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a security system
Minimal age:
18
Optional fees:
- Facilities fee: MXN 35 per person, per day and includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
Spanish
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Hotel Description
With a stay at Family Selection At Grand Palladium Kantenah Resort & Spa in Kantenah, you'll be within a 10-minute drive of Akumal Beach and Ecopark Kantun Chi. This luxury property is 12.4 mi (20 km) from Xel-Há Park and 7.6 mi (12.2 km) from Half Moon Bay. Treat yourself to a stay in one of the 170 individually decorated guestrooms, featuring indoor private spa tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Cashless transactions are available
- Contactless food service / room service is available
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a security system
Minimal age
Optional fees
- Facilities fee: MXN 35 per person, per day and includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
other
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Laundry facilities
Garden
Free breakfast
Children's pool
Multilingual staff
24-hour front desk
Business center
Porter/bellhop
On private beach
Full-service spa
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Number of restaurants - 15
Free reception
Waterslide
Number of outdoor pools - 6
Designated smoking areas (fines apply)
Snack bar/deli
Free valet parking
Number of bars/lounges - 18
Number of beach bars - 2
Number of swim-up bars - 3
Number of coffee shops/cafes - 1
Free water park access
Beach umbrellas
Beach sun loungers
Beach towels
Terrace
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
