Hotel Sonno Cielito
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Hotel Description
Located in Tulum (Tulum City Center), Hotel Sonno Cielito is within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 2.4 mi (3.8 km) from Playa Ruinas and 2.4 mi (3.9 km) from Tulum Mayan Ruins. Make yourself at home in one of the 24 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.
Important information
You need to know
- Pool access available from 9:00 AM to 10:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age
18
Spoken Language
English
Spanish
Important information
You need to know:
- Pool access available from 9:00 AM to 10:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age:
18
Spoken Language:
English
Spanish
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Hotel Description
Located in Tulum (Tulum City Center), Hotel Sonno Cielito is within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 2.4 mi (3.8 km) from Playa Ruinas and 2.4 mi (3.9 km) from Tulum Mayan Ruins. Make yourself at home in one of the 24 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include blackout drapes/curtains, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Pool access available from 9:00 AM to 10:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
Minimal age
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Bar/Lounge
Concierge
Entertainment
Beach services
Non-smoking
other
Concierge services
Safe-deposit box at front desk
24-hour front desk
Number of outdoor pools - 1
Bicycle rentals on site
Terrace
Private beach nearby
Proposal/romance packages available
Free beach club nearby
Wheelchair accessible – no
Bicycle tour information
Well-lit path to entrance
